1) Watch the video: “Building a psychologically safe workplace” (TED talk by Amy Edmonson).

GOAL: Develop awareness of psychological safety and its importance in teamwork.

Optional After class:

IHI Online Open School Modules – http://app.ihi.org/lms/home.aspx

• Supplementary activity to provide greater detail and context for the material covered in lecture.  Recommended for students pursing certificate in quality and safety.
• GOAL: Improve understanding of culture of safety by providing additional examples.
  • PS 104 lessons 2-3
  • PS 202 Lesson 2