MSBA APPLIED PROJECT SHOWCASE

2023-24

May 31 ,2024

9:00am – 4:30pm

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Location: UW Tacoma Campus, Joy 215 (Presentation)

TLC-SNO Building (Poster Session)

Morning sessions will be livestreamed on this page.

SCHEDULE

9:00 am – 9:15 am

Opening Remarks (MLG 110 & Livestream)

  • Michael Turek Assistant Teaching Professor, MSBA Director and CBA Associate Director 
  • Sergio Davalos, Ph.D. – Associate Professor; CBA  Director

 

9:15 am – 12:15 pm

MSBA Student Project Presentations (JOY 215 & Livestream)

 

12:15 pm – 12:30 pm

Information Session (JOY 215  & Livestream)

  • Michael Turek

 

12:30 pm – 2:00 pm

Lunch & Networking (JOY 215 )

 

2:00 pm – 3:00 pm

MSBA Poster Session (TLC)

 

3:00 pm – 4:30 pm 

Social at 7Seas 

Calling for Applied Project Proposals for AY 2023-24!

Does your business have a challenging problem to solve? Are you seeking data-driven insights about your organization? If so, submit your project proposal before the application deadline, June 1O, 2024. We look forward to co-creating value with you!

 

WATCH THE LIVE STREAM RECORDING!

If you couldn’t join us in-person in UWT campus, you can still watch the event recordings  at this virtual event webpage.  Here, you can find the livestream of morning sessions and learn more about the projects and our student consultants.

Please scroll down and go to the last section to learn more about this year’s projects and our student consultants.

Hear from Our Students

The MSBA program was transformative, offering excellent courses, respected professors, and extensive resources. The classes and hands-on projects enhanced my skills in data analysis, decision-making, and teamwork. I am very thankful for the amazing support from the CBA staff, the MSBA faculty and staff, and my entire cohort. Balancing studies with a full-time job and three kids was challenging but rewarding, providing me with valuable skills, a strong network, and lifelong friends. Special thanks to my husband, Irfan, and our children, Ezgi, Deniz, and Ozan, my mom and friends for their encouragement and support!

Safiye Filiz Kula '24

MSBA Student

The Masters in Business Analytics program at UW Tacoma has exceeded my expectations in every way. The comprehensive curriculum, practical focus, and support from faculty have been instrumental in my growth as a data analytics professional. I am immensely grateful for the opportunity to be a part of this program and would highly recommend it to anyone looking to pursue a career in the dynamic field of business analytics.

https://www.linkedin.com/in/pooja-jhobalia/ LINKEDIN >

Pooja Jhobalia '23

MSBA Student

During the MSBA program, I got an opportunity to gain hands on experience in working with BI tools and techniques. The applied project gave a holistic experience of working on agile methodologies. This one-year MSBA program helped me to enhance my critical thinking, data analysis and deriving solutions skills. I would like to thank my husband Hemanth Vasana and my daughter Aradhya who supported me throughout the program by motivating and cooperating. The MSBA program has prepared me very well to work with any data-driven organization.

Aradhana Mishra '22

MSBA Student

2023-24 MSBA Applied Projects

Click on the organization name to go to the project and learn how our student teams created value for these organizations using data analytics.

Virginia Mason Franciscan Health-1

Healthcare and Financial Analytics

Healthcare

Underutilization of different locations within their network, VMHF aims to transfer patients without compromising their health, maximize the use of other facilities, and obtain financial benefits by utilizing underutilized facilities. This evaluation encompasses ensuring effective delivery of value to patients, maximizing facility usage without compromising patient health, and addressing lag periods between surgeries. Additionally, transferring patients to underutilized facilities serves as a strategic solution to optimize resource utilization while maintaining patient care standards

 

#Financial Analytics, Healthcare Analytics, Markerting Position.
Aayu Bajaj

Aayu Bajaj

Harshita Manganahalli

Harshita Manganahalli

Sajan Karki

Sajan Karki

Zafar Iqbal

Zafar Iqbal

Mohamed Abdi

Mohamed Abdi

Virginia Mason Franciscan Health-2

    Healthcare and Financial Analytics

Healthcare

Our project aims to reduce surgical supply costs for VMFH using advanced data analytics and machine learning. We analyzed surgeon preference cards to identify key variables influencing costs and developed a predictive model using Azure ML and R Studio. This model forecasts costs and suggests savings through alternative products. We deployed it as a web service and integrated it into Power Apps for real-time predictions. Additionally, we created a Power BI dashboard to visualize cost predictions and potential savings. This comprehensive approach empowers stakeholders with data-driven insights for cost optimization, demonstrating significant potential for reducing expenses and improving surgical supply management. Our methodology ensures a strategic framework for ongoing efficiency and cost reduction.

#Operations/Optimization, Financial Analytics, Predictive Analytics
Sachi Sangrakhyana

Sachi Sangrakhyana

Withney Okonye

Withney Okonye

Aaron Thai

Aaron Thai

Bikramjit Singh

Bikramjit Singh

MultiCare Health System

Healthcare

MultiCare Off-Campus Emergency Departments (OCEDs) are part of a large hospital and have been growing steadily each year, with patient numbers varying by season. Predicting daily patient volume is challenging due to growth and seasonal changes, affecting staffing and resource planning. The goal of this project is to analyze and predict patient volume trends at MultiCare OCEDs, focusing on growth and seasonal variations.

Using anonymized data, the team identified key seasonal patterns and trends in diagnoses, acuity levels, and patient ages, presenting these on an interactive Tableau dashboard. They also developed a prediction model to forecast daily patient volume. This data-driven approach will help MultiCare OCEDs optimize staffing, manage growth, and ensure high-quality patient care.

#Healthcare Analytics

Anwesha Mohanty

Anwesha Mohanty

Kunsulyu Janabayeva

Kunsulyu Janabayeva

Vani Anilkumar

Vani Anilkumar

Navneet Singh

Navneet Singh

Safiye Filiz Kula

Safiye Filiz Kula

Radius Recycling

Steel Manufacturing and Scrap Metal Recycling Company

This project focuses on a comprehensive analysis of customer service agent data to gain detailed insights into their performance metrics and identify the key factors that contribute to top-performing agents. By examining various aspects of agent performance, such as response time, customer satisfaction ratings, and issue resolution rates, we aim to pinpoint what differentiates a “winner” in customer service.
Our analysis highlights the best-performing agents and identifies patterns related to their locations, work environments, and other influential factors. The insights derived from this data provide a clearer understanding of how these agents achieve superior results.
Based on our findings, we can recommend targeted optimizations for agent allocation. These suggestions are designed to enhance overall efficiency and effectiveness, ensuring that the business can strategically deploy its resources to maximize customer satisfaction and operational performance. By implementing these data-driven strategies, the business can foster a more productive and high-performing customer service team.

#Customer Service Analytics, Agent Allocation Optimization.

Ayub Mirreh

Ayub Mirreh

Nasir Sheikh

Nasir Sheikh

Sravani Ravula

Sravani Ravula

Siddesh Hassan Lingaraj

Siddesh Hassan Lingaraj

Sound Credit Union

Banking and Fintech

The project aims to deal with the problem of rising customer delinquency at Sound Credit Union. The objective is to build a predictive model to assess and mitigate delinquency, considering trends and patterns from previous data. This will transform the reactive approach Sound is now using into a proactive one. Using customer data from Q4 of 2021 to Q3 of 2022, we built a ML model using a two-class boosted decision tree algorithm. The model currently has an accuracy of 75.4%, which indicates a strong capability of identifying high-risk customers. This predictive model will enable early identification of delinquent customers, which will allow Sound Credit Union to act before delinquencies occur, enhancing financial stability for members and reducing potential losses for the credit union.

#Predictive Analytics

Moosa Naushab

Moosa Naushab

Bowie Stanescki

Bowie Stanescki

Akshay Palle

Akshay Palle

Akanksha Garg

Akanksha Garg

Le Hai Trieu Tran

Le Hai Trieu Tran

Toysmith

Toys Retail and Wholesale

Faire.com, a leading online wholesale portal, caters Toysmith’s products to over 10K independent retailers. Traditionally being a B-2-B Toy manufacturing and distribution company, Toysmith is a trusted partner and supplier to various big chains across different industries. To monetize and grow online e-commerce platforms, the project is scoped to tackle optimized demand forecasting for over 560 prominent products contributing to over $10 million in revenue. The project intends to forecast demand considering the patterns and trends in demand in the past. The goal is to predict demand accurately to aid the procurement team in maintaining inventory efficiently. This is intended to result in a reduction of out-of-stock and lost sales. The team has developed carefully curated a machine learning model to forecast demand and achieve set goals.

#Inventory, Marketing, Scheduling

Revathi Chintapalli

Revathi Chintapalli

Liyihui Peng

Liyihui Peng

Yan Liu

Yan Liu

Simran Kaur Hora

Simran Kaur Hora

UW Tacoma

Higher Education

Our project focuses on developing an analytical model to predict and flag students at risk of dropping out from the university. Utilizing data modeling of past student information, we analyze various factors influencing student retention, such as academic performance, attendance records, demographic information, and engagement metrics. By identifying at-risk students early, our dashboard aims to enable targeted interventions, improving overall retention rates and supporting student success. This proactive approach leverages machine learning algorithms to provide accurate, actionable insights, helping the university to potentially implement effective strategies to enhance student support and reduce dropout rates.

#Student Retention Analytics, Predictive Analytics, Educational Data Mining

Dana Abdirakhym

Dana Abdirakhym

Dounia Benjdya

Dounia Benjdya

Justin-Alec Cabanos

Justin-Alec Cabanos

Sukhdeep Kaur

Sukhdeep Kaur

Diane Hoang

Diane Hoang

Swire Shipping North America 

Shipping

The Swire Shipping North America project aimed to enhance customer insights and streamline the detention collection process. We developed a neural network regression model using Azure Machine Learning Studio to predict days in charge, created a Power Apps prototype for tracking detention proposals and disputes, and analyzed customer behavior with Power BI dashboards. Swire Shipping can utilize these tools by integrating the predictive model into their data pipeline, expand the Power Apps for better internal access to detention data, and conduct quarterly analyses using the Power BI dashboards to continuously improve operations.

#Operations 

 

Chun Wang

Chun Wang

Lourdes Sinsaya Ccorimanya

Lourdes Sinsaya Ccorimanya

Isaiah Hatch

Isaiah Hatch

Currie & Brown

Construction Consulting

The construction industry has traditionally been slow to adopt new technologies, resulting in limited quantitative analysis of how material attributes impact project costs. This project aims to address this gap by identifying the statistical significance of various factors affecting material costs in commercial construction. Leveraging advanced analytics tools such as Excel, PowerBI, Tableau, Azure ML Studio, and PowerApps, the project explores the potential for data-driven decision-making in procurement, construction, finance, and accounting.
Our project focused on identifying which attributes significantly impact construction material prices and how data analytics and automation can enhance decision-making. A predictive model, particularly a Bayesian Linear Regression model, was developed and refined to provide accurate cost estimates. This model excluded non-influential features such as ProjectID and Country, focusing on the most relevant variables.
Recommendations include engaging with clients to refine the model based on their feedback and developing a deployment strategy using Azure’s Excel add-in and PowerApps. The potential impact of this project on Currie & Brown’s competitive standing is significant. By providing more accurate and transparent cost estimates, the company can build greater trust with clients, optimize resource allocation, and set realistic financial expectations, ultimately enhancing client relationships, and securing more business.

#Construction Material Cost Analytics

 

Sheba Baichan

Sheba Baichan

Jonathan Dudley

Jonathan Dudley

Paul Shemchuk

Paul Shemchuk

Nhung Le

Nhung Le

Grace Tembreull

Grace Tembreull

Communities in Schools of Tacoma

Non Profit Organization

Communities in Schools (CIS) of Tacoma is a nonprofit organization that has the goal of helping students who are struggling and to help them graduate. The solution that Communities in Schools of Tacoma wanted from our project team was a way to find which donors are the best to reengage with to maximize their funds.
The Communities in Schools of Tacoma project was aimed at increasing donor involvement and enhancing fundraising strategies. The primary goals are to boost donor participation, elevate contribution levels, and strengthen financial stability. To achieve this, we analyzed historical donor data, created visualizations for an easier understanding for the clients, implemented a predictive web service, and executed targeted re-engagement campaigns. The progress was measured by increased donor numbers, higher donation values, and an overall rise in annual contributions.
The project highlights CIS of Tacoma’s commitment to adaptability and innovation by integrating data analysis, personalized communication, and proactive fundraising. This approach ensures the organization’s relevance in a dynamic environment and prepares it to meet the needs of current and potential donors. The project not only aimed to enhance donor engagement but also sought to foster positive change within the community, in line with CIS’s broader mission. By building a strong donor network, CIS hopes to improve community life, strengthen local bonds, and support educational goals.
This initiative demonstrates CIS’s dedication to student development and empowerment, showcasing a commitment to meaningful contributions and transformative change in the nonprofit sector.

#Predictive Analytics, Optimization Analytics, and Financial Analytics.

Brandon Bourgette

Brandon Bourgette

Sean Wang

Sean Wang

Camille Martinez

Camille Martinez

Xiancheng Zhu

Xiancheng Zhu