Crowd-sourcing micro-mobility parking violation reporting
About the app
Abstract
A surge in shared micromobility services has been accompanied by an increase in vehicle parking violations and associated public complaints. Most micromobility vehicles are unable to automatically detect a parking infraction, residents do not have a unified method of reporting the parking violations of vehicles, and regulating agencies struggle to handle the volume of incoming reports. This paper introduces a shared micromobility parking infraction reporting tool that is geo-sensitive and utilizes the popular features of a user’s smartphone to deliver high-quality actionable reports to the companies and cities. The tool was informed by interviews with local government workers responsible for overseeing micromobility in their communities, and is intended to streamline and standardize the process for users to report micromobility parking problems. Copies of reports are stored in a database and can be viewed through a web-based dashboard. The paper closes with some illustrative analyses based on data collected in Seattle, Washington and Portland, Oregon.
Full paper
MisplacedWheels_TRBFormat_final
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