Department of Medicine IT

Accounts and Passwords

The following document provides an orientation and reference sheet of the common IT accounts used at UW.
IT Groups Reference (PDF)

For more information about Outpost, NetID, and AMC accounts see below.

Outpost Accounts

Outpost accounts are administered by the Department of Medicine IT Services.

To change your Outpost password sign into an Outpost computer and press ctrl-alt-delete, then choose Change a Password from the security dialog or use the Password change website below. The website below will direct you to authenticate with your UW NetID before allowing you to change your Outpost password.

Password Change Website (for Outpost accounts)
https://password.medicine.washington.edu/RDWeb/

Outpost passwords follow the recommendations from UW Medicine IT Security:

  • Passwords are required to be changed every 120 days
  • Old passwords cannot be reused from the history of your last 24 passwords
  • Passwords can only be changed once a day
  • Minimum length is 8 characters
  • Must contain characters from at least 3 of the 4 character classes: uppercase letters, lowercase letters, numbers, and symbols/special characters
  • Cannot contain more than two consecutive characters of your first or last name or username
  • Cannot contain ascending or descending letter or number sequences such as 123
  • We cannot recover passwords, if a password has been lost or forgotten it must be changed

To request a new Outpost account please see our IT Service Catalog page.

NetID Accounts

UW NetID accounts are administered by UW-IT.

NetID passwords can be changed from the NetID Resources page: https://uwnetid.washington.edu/manage/?password. If you do not know your UW NetID or have other issues then you can contact UW-IT at 206-221-5000.

The payroll office for a department or unit is usually who requests new NetIDs, however more information about those accounts is available on UW-IT’s website for here.

Vistors or External collaborators can also be provided a UW NetID through the Sponsored NetID process. If you need to grant a Sponsored NetID access to an Office 365 or Google Drive resource you first need to “Provision” the resource for them using: https://itconnect.uw.edu/connect/email/resources/affiliate-access/. Once they have accepted the terms and the service is active you will then be able to assign sharing access within Office 365 or Google Drive.

AMC Accounts

AMC accounts are administered by UW Medicine IT.

AMC passwords can be changed using the Sailpoint system: https://sailpoint.uwmedicine.org. From the top left corner click on Manage Access, and Change Password.

If you do not know your current AMC password you will need to contact UW Medicine IT via 206-520-2200.

Request new accounts on the AMC domain via https://services.uwmedicine.org/oip/form/newAccount.jsp.

Password Safety

Don’t leave passwords on Sticky Notes (physical or digital).

Use a unique password for each each account.

Use a password safe. This makes using unique passwords much easier and provides a secure alternative to sticky notes or password files. Access to the file is controlled by a master password, which should be exceptionally strong. Please note that cloud based password safe programs should be avoided because without the necessary legal agreements they are not approved for use by UW Medicine. Here are a couple of good recommendations that store passwords in a secure, encrypted file:

Do not share passwords. Sharing passwords puts you at risk! By sharing your password, you are not only allowing someone else to use your identity, you are also accepting full responsibility for any computer activity that takes place under that access. No one needs to know your password, including your supervisor, your coworkers, help desk personnel or system administrators. Technical support staff don’t need your password to perform their duties. On the rare occasion they cannot solve your problem with their own access, you will be asked to log onto the computer for them. Do not share your password even if someone requests it.