Work Hour Compliance Monitoring
Contact Us
Olivia Frederiksen
Accreditation Manager
Phone: 206.685.0252
Email: ofred@uw.edu
Residents & Fellows
Trainees who lose access to work hour logs and need to submit or make edits to their work hour logs should report to their Program Administrator. Administrators have access to modify work hour logs until the 15th of the following month. (For example, Administrators can access January work hour logs until the 15th of February, of which they are locked out from making edits.)
Any concerns about work hours and/or other learning environment issues should be reported to the program director, administrator, chief resident, or the Designated Institutional Official (DIO). To submit concerns anonymously, please use the Report a Concern tool.
See below for comprehensive guidance on logging and understanding work hours:
- Work Hours Entry Instructions – Logging in MedHub
- Interpreting Weekly Compliance Checklist in Medhub
- MedHub Work Hour Violation Calculations. See how MedHub calculates work hour violations and how to determine whether violations are true or false using MedHub work hour reports. Please note that reports are only available to administrators; please coordinate with your program administrator for report access.
- ACGME Common Program Requirements
- UW GME Institutional Clinical and Educational Work Hours Policy
- Well-Being and Work Hour Requirements (acgme.org)
- FAQ section below.
Program Directors
Furthermore, Program Directors must decide whether a corrective action plan is required to rectify any concerns. This may involve discussions with trainees regarding their hours worked, adjusting call schedules, providing additional training on work hour compliance, and consulting with the GME Office for further guidance.
Please see the following resources on ACGME work hour requirements:
- MedHub Work Hour Violation Calculations. See how MedHub calculates work hour violations and how to determine whether violations are true or false using MedHub work hour reports. Please note that these reports are only available to administrators; please coordinate with your program administrator for report access.
- Well-Being and Work Hour Requirements (acgme.org)
- ACGME Common Program Requirements & pages 20-28 of the ACGME FAQ
- UW GME Institutional Clinical and Educational Work Hours Policy
- FAQ section below.
Program Administrators
Please see additional work hour resources:
- Managing Work Hours in MedHub – This tutorial reviews work hour information for the Program Administrator related to the submission of timesheets by the trainee.
- Program Work Hour Settings in MedHub – reviews the settings related to work hours and conferences.
- MedHub Work Hour Violation Calculations: See how MedHub calculates work hour violations and how to determine whether violations are true or false using reports.
- UW GME Finance’s MedHub Scheduling Guidelines – tips on managing call schedules.
- ACGME Common Program Requirements & pages 20-28 of the ACGME FAQ.
- Well-Being and Work Hour Requirements (acgme.org)
- UW GME Institutional Clinical and Educational Work Hours Policy.
- FAQ section below.
Process
The violations identified through the reporting process are as follows:
- Submission violations (fewer than 80% of timesheets submitted)
- 80-hours/week violations (more than 80 hours per week, averaged over 4 weeks)
- Days Off violations (fewer than 1 day off in 7, averaged over 4 weeks)
- consecutive hours violations (work hours exceed maximum of 28 hours of continuous duty)
- 8-hour break violations (fewer than 8 hours free of duty between work periods)
- 14-hour break violations (less than 14-hour break after 24 hours of in-house call)
Repeated MedHub work hour flags have been found by GME to correlate with lower compliance rates on the Clinical Experience and Education domain of the ACGME Resident/Fellow Survey, which leads to ACGME citations. This is due in part because it is common for trainees to perceive these MedHub flags as violations, whether they are actual violations or not. Further, underperformance in this area is one of the criteria for consideration when determining recommendations for Special Review.
The full process is outlined in the Institutional Clinical and Educational Work Hours Policy. For additional information on the Clinical and Educational Work Hour Compliance Monitoring process, please see Lunch & Learn presentation and slides, presented at the May 21, 2021 Lunch & Learn.
Work Hours Completion Rates by Month
The GMEC evaluates the percentage of timesheets submitted by trainees per program on a monthly basis. Fewer than 80% of timesheets submitted results in a submission violation.
- October 2024
- September 2024
- August 2024
- July 2024
- June 2024
- May 2024
- April 2024
- March 2024
- February 2024
- January 2024
- December 2023
- November 2023
- October 2023
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
Institutional Summary of Violations by Program
Programs that exhibit any potential work hour violations for three out of six months may be required to submit a corrective action plan to GMEC. Instances of non-compliance identified by GMEC are considered when determining recommendations for Special Review (See Special Review Policy).
See potential work hour violations reported to GMEC here:
What activities count as "Work Hours"?
This includes: inpatient and outpatient clinical care, in house call, short call, night float and day float, transfer of patient care, and administrative activities related to patient care such as completing medical records, ordering and reviewing lab tests, and signing orders. This also includes time spent doing clinical work while on home call, moonlighting activities, and other scheduled activities, such as conferences. Clinical and Educational Work hours do not include reading done in preparation for cases, studying, and research done away from the duty site. Clinical and Educational Work Hours will hereafter be referred to as “Work Hours”.
Continuous time on duty: The period that a resident or fellow (hereafter referred to as “resident” or “trainee”) is in the hospital (or other clinical care setting) continuously, counting the resident’s regular scheduled day, time on call, and the hours a resident remains on duty after the end of the on-call period to transfer the care of patients and for didactic activities.
In-house call: Work hours beyond the normal work day when residents are required to be immediately available in the assigned institution.
Scheduled work periods: Assigned work within the institution encompassing hours which may be within the normal work day, beyond the normal work day, or a combination of both.
My work hours are in compliance but MedHub shows a violation. Why?
A Four-week calculation will determine whether the individual timesheet violation was actually an ACGME duty hour violation. Programs can click “Resident Work Hours”, and trainees can click “This week’s work hours” from the MedHub homepage and then “Work Hour History”. The system indicates true violations with a red X and false violations with a green checkmark.
I am a resident. Why can't I access duty hours for previous weeks?
I haven't submitted my timesheet but MedHub is already showing that I have a violation on my weekly checklist. Why?
Can I submit work hours on behalf of a trainee?
Will GME unlock MedHub work hour logs after they have been locked?
How does MedHub Calculate Violations?
As a PA, can I review work hours on behalf of my PD?
To review the work hour violations for the program, the Program Administrator can click the ‘Work Hours Review’ tab, within the Work Hours section.
The Work Hours Review data includes the following:
1. Program name(s)
2. Schedule name (i.e. PGY1-2, PGY3-5)
3. The start date for the review period
4. The end date for the review period
5. The review status (whether or not the Program Director has reviewed the violations)
6. The number of violations for the period
7. The ability to review the violations
The review periods will indicate a status of ‘Unreviewed’ or ‘Partially Reviewed’ until the Program Director reviews the violations, makes comments, places a check mark next to the violation, and then submits the review.
Note: Institutions may include Associate Program Directors in the work hour review period process. If APDs are included, then they will process the work hour review in the same manner as the Program Director.
What applies to NST programs?
ACGME FAQs
What is included in the definition of clinical and educational work hours under the requirement limiting them to 80 hours per week?
Hours spent on activities that are required in the accreditation requirements, such as
membership on a hospital committee, or that are accepted practice in residency/fellowship programs, such as residents’/fellows’ participation in interviewing residency/fellowship candidates, must be included in the count of clinical and educational work hours.
Time residents and fellows devote to military commitments counts toward the 80-hour limit only if that time is spent providing patient care.
[Common Program Requirement: VI.F.1.]
If some of a program’s residents/fellows attend a conference that requires travel, how should the hours be counted for clinical and educational work hour compliance?
[Common Program Requirement: VI.F.1.]
What is meant by trainees “should have eight hours off” between shifts?
While it is expected that residents’ and fellows’ schedules will be structured to ensure they are provided with a minimum of eight hours off between scheduled work periods, it is recognized that individual residents or fellows may choose to remain beyond their scheduled time, or return to the clinical site during this time-off period, to care for a patient. The requirement preserves the flexibility for the resident or fellow to make those choices. It is also noted that the 80-hour weekly limit (averaged over four weeks) is a deterrent for scheduling fewer than eight hours off between clinical and education work periods, as it would be difficult for a program to design a schedule that provides fewer than eight hours off without violating the 80-hour rule.
It is important to remember that when an abbreviated rest period is offered under special circumstances, the program director and faculty members must monitor residents/fellows for signs of excessive fatigue.
[Common Program Requirements: VI.F.2.b)-VI.F.2.b).(1)]
If a post-call resident/fellow remains on site for up to four additional hours as described in the requirements, does the required 14-hour time-off period begin at the end of the scheduled 24-hour period, or when the resident/fellow leaves the hospital?
[Common Program Requirements: VI.F.2.c), VI.F.3.a).(1)]
Since the requirements state that residents/fellows must be provided with one day in seven free from all responsibilities, with one day defined as one continuous 24-hour period, how should programs interpret this requirement if the “day off” occurs after a resident’s/fellow’s on-call day?
[Common Program Requirements: VI.F.2.c), VI.F.3.a).(1)]
What activities are permitted during the four hours allowed for activities related to patient safety and/or resident/fellow education?
[Common Program Requirements: VI.F.2.c), VI.F.3.a).(1)]
Can clinical and educational work hours for surgical chief residents be extended to 88 hours per week?
rotations for their chief residents can use the “88-hour exception” to request an increase of up to 10 percent in clinical and educational work hours on a program-by-program basis, with endorsement of the Sponsoring Institution’s GMEC and the approval of the Review Committee. If approved, the exception will be reviewed annually by the Review Committee. A request for an exception must be based on a sound educational justification. Most Review Committees categorically do not permit programs to use the 10 percent exception. The Review Committee for Neurological Surgery is currently the only Review Committee that allows exceptions.
[Common Program Requirements: VI.F.4.c)-VI.F.4.c).(2)]
What qualifies as a “sound educational justification” for a rotation specific increase in the weekly clinical and educational work hour limit by up to 10 percent?
[Common Program Requirements: VI.F.4.c)-VI.F.4.c).(2)]
In addition to the 80-hour maximum weekly limit, do all other clinical and educational work hour rules apply to moonlighting (maximum clinical and educational work period length, minimum time off between shifts, etc.)?
VI.F.5.a) “Moonlighting must not interfere with the ability of the resident to achieve the goals and objectives of the educational program, and must not interfere with the resident’s fitness for work nor compromise patient safety.”
VI.B.3.-VI.B.4.c).(2) “The program director, in partnership with the Sponsoring Institution, must provide a culture of professionalism that supports patient safety and personal responsibility. Residents and faculty members must demonstrate an understanding of their personal role in the: provision of patient- and family-centered care; safety and welfare of patients entrusted to their care, including the ability to report unsafe conditions and adverse events; assurance of their fitness for work, including: management of their time before, during, and after clinical assignments; and, recognition of impairment, including from illness, fatigue, and substance use, in themselves, their peers, and other members of the health care team.”
[Common Program Requirements: VI.F.5.a)-c)]
How many times in a row can a resident/fellow take call every other night?
[Common Program Requirement: VI.F.7.]
Is it permissible for residents/fellows to take call from home for extended periods, such as a month?
[Common Program Requirement: VI.F.8.a)]
Why do the requirements specify that clinical work done from home must count toward the 80-hour weekly maximum, averaged over four weeks?
records, and the increase in the amount of work residents and fellows choose to do from home. Resident decisions to complete work at home should be made in consultation with the resident’s/fellow’s supervisor. In such circumstances, residents/fellows should be mindful of their professional responsibility to complete work in a timely manner and to maintain patient confidentiality. The requirement provides flexibility for residents/fellows to do this while ensuring that the time spent completing clinical work from home is accomplished within the 80-hour weekly maximum.
[Common Program Requirement: VI.F.1.]
What are the expectations regarding tracking and monitoring clinical work done from home?
[Common Program Requirements: VI.F.1., VI.F.8.a)]
Which requirements apply to time in the hospital after being called in from home call?
When residents/fellows assigned to at-home call return to the hospital to care for patients, a new time-off period is not initiated, and therefore the requirement for eight hours between shifts does not apply. The frequency and duration of clinical work done from home and time returning to the hospital must not preclude rest or reasonable personal time for residents/fellows.
[Common Program Requirements: VI.F.8.a)-b)]
Can the clinical and educational work hour requirements be relaxed over holidays or during other times when a hospital is short-staffed, during periods when some residents/fellows are ill or on leave, or when there is an unusually large patient census or demand for care?
Can the clinical and educational work hour requirements be relaxed over holidays or during other times when a hospital is short-staffed, during periods when some residents/fellows are ill or on leave, or when there is an unusually large patient census or demand for care?
When rotations are shorter than four weeks in length, averaging must be made over these shorter assignments. This avoids heavy and light assignments being combined to achieve compliance.
If a resident/fellow takes vacation or other leave, the ACGME requires that vacation or leave days be omitted from the numerator and the denominator for calculating clinical and educational work hours, call frequency, or days off. The requirements do not permit a “rolling” average, because this may mask compliance problems by averaging across high and low clinical and educational work hour rotations. The rotation with the greatest hours and frequency of call must comply with the common clinical and educational work hour requirements.