Patient Safety and Quality Improvement (Including Health Care Disparities)

Interprofessional Error Disclosure Workshop:

• Error Disclosure Faculty Facilitators Guide
• Key Steps in Team Error Disclosure
• Error Disclosure Profession-Specific Cases

UW Housestaff Quality and Safety Committee (HQSC):  HQSC is a dynamic trainee-led organization with the vision of making UW Medicine the national leader in healthcare innovation and improvement. This is a rich site to discover possible QI projects and collaborations.

• HQSC Publications:
  • Brick, a quarterly newsletter of trainee-driven improvement-related activities.
  • House, a yearly publication showcasing QI work by trainees and faculty.
  • The Safety Nut, a quarterly newsletter of the Subcommittee for Quality Improvement Reporting, Resident Engagement and Leadership (SQuIRREL). The newsletter highlights PSNs submitted by a trainee that led to system change.
• QI Boot Camp (Root cause analysis, IHI improvement model, PDSA cycle, change management); Distinguished Speaker Series; UW GME Graduate Quality & Safety Certificate
• Resources compiled by HQSC:
  • HQSC Resources: HQSC Online Library on a shared Google Drive, including Internal Medicine QI Handbook;  a set of QI Commandments, a charter template that doubles as a refresher to the IHI Model for Improvement, a development checklist, and statistical process control (SPC) worksheets.
  • QI Match: Provides access to a catalog of projects seeking housestaff participation.

• Center for Scholarship in Patient Care, Quality and Safety: Supports innovation and dissemination in patent care, quality and safety;
• Access-to-Excellence: A dashboard tool to help visualize health system performance;
• De-identified Clinical Data Repository (DCDR): Online tool to identify patient cohorts and assess the viability of proposed research;
• Patient Safety Innovations Program (PSIP): Provides pilot funding and scholarship coaching to teams seeking to improve patient care quality and safety, strengthen the patient-provider relationship, and bolster patient safety education.

• Agency for Healthcare Research and Quality (AHRQ): Research arm of the US Department of Health and Human Services. Also note the AHRQ Patient Safety Network for information on patient safety and quality improvement topics.
• Institute for Healthcare Improvement (IHI) Open School: Allows health professions students, residents, and faculty to connect to learn the fundamentals of patient safety. The IHI Open School is a global learning community supporting the development of health care providers to enable  the best possible care. They offer
  • Online courses consisting of educational modules
  • Project-Based learning with guided experiential training
  • Community of inter-professional chapters and networks.
• An Assessment of an Educational Intervention on Resident Physician Attitudes, Knowledge, and Skills Related to Adverse Event Reporting (JGME)

3 Steps to a Successful QI Project

Dr. Chenwei Wu put the following resources together for project teams to review prior to beginning a QI project.

Resources:

In Part 1 we review elements of a standard project charter template, the rationale for why a charter is so crucial to successful project execution, and estimate how much time you’ll need to fill one out (not that long, as it turns out!).

• Equity, Diversity, and Inclusion (EDI)